Privacy policy

Information We Collect

At RosaRift, we collect the following types of personal data when you interact with our website:

• Contact Information: Name, email address, shipping/billing address when you place an order
• Payment Details: Credit card information processed through secure payment gateways (we do not store full card details)
• Device Information: IP address, browser type, operating system through cookies and similar technologies
• Usage Data: Pages visited, products viewed, time spent on site
• Order History: Products purchased, returns/exchanges

How We Use Your Information

Your personal data is used for the following purposes:

• Processing and fulfilling your orders for tops, dresses, sets and outerwear
• Providing customer support and handling inquiries
• Improving our website functionality and user experience
• Sending transactional communications (order confirmations, shipping updates)
• Preventing fraud and ensuring website security
• Complying with legal obligations under GDPR, CCPA and other regulations

We will never sell your personal data to third parties.

Data Sharing and Third Parties

We may share your information with:

• Payment Processors: To complete transactions (e.g., Stripe, PayPal)
• Shipping Providers: To deliver your orders (e.g., FedEx, DHL)
• Service Providers: For website hosting, analytics and marketing services
• Legal Authorities: When required by law or to protect our rights

All third parties must comply with our data protection standards and applicable privacy laws.

Data Retention and Security

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typical retention periods:

• Order information: 7 years for tax and legal compliance
• Customer service communications: 3 years
• Marketing preferences: Until you opt-out

We implement robust security measures including:

• SSL encryption for all data transmissions
• Regular security audits
• Limited employee access to personal data
• Secure data storage with access controls

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal limitations)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through the methods provided on our website.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve our product offerings
• Provide personalized shopping experiences

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through our website. The "Last Updated" date at the bottom indicates the most recent revision.

Contact Us

For any privacy-related inquiries or to exercise your rights, please use the contact form on our website.