Faq

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping worldwide. Delivery times vary by destination and shipping method selected during checkout.

How long does delivery take?

Standard shipping typically takes 7-15 business days. Express shipping delivers within 3-7 business days. Please note these are estimates and may vary.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, undamaged, and with original tags attached. Final sale items cannot be returned.

How do I initiate a return?

Please contact our customer service team via email with your order number and reason for return. We'll provide return instructions and a prepaid return label if applicable.

Product Information

How do I determine my size?

Each product page includes detailed size charts with measurements. We recommend comparing your measurements to our size guide for the best fit.

Are your products true to size?

Our products generally run true to size, but we recommend checking individual product reviews for customer feedback on sizing.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Is my payment information secure?

Yes, we use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.

Other Questions

Do you offer international shipping?

Yes, we ship worldwide. International customers are responsible for any customs duties or taxes that may apply.

How can I contact customer service?

For any questions not covered here, please email our customer service team. We typically respond within 24-48 hours.